Steps to Success

The three main steps in our process that lead to a great client relationship and ultimately, a wonderful install.

Standing Out

Any company can sell a product; Integration Controls is interested in a successful relationship from beginning to end. Here are the three main steps in our process that lead to a great client relationship and ultimately, a wonderful install.

01

Discovery

Are we right for each other?  Anyone can sell products; we only want to sell products that simplify and enrich your life—and integrate them into your space optimally.  This phase ensures we are the right fit for your project before we begin the hard work.  In this phase we understand your overall scope of work, timelines, budget, and expectations.  If you like our curated approach, we engage in either a formal walkthrough of your existing home or a formal review of the plans of your future space to fine tune the system design.  This lays the foundation for what may come in the future of your home or as technology changes.  Design fees collected here are applied toward your project, should you choose us to create your vision. Get started here with our IC Design Guide.

02

Production

Let's make it happen!  Simple isn't always easy, but it is our goal to keep it simple for you while we manage the complex.  From product procurement, installment, delivery, and training, this phase ensures you get what you wanted.  Your project will be assigned a project manager, who will be your point person for questions, concerns, and collaboration throughout the project.  Along with the project manager, our team of designers, installers, and programmers will produce the solution you are looking for. As we close the engagement, we'll prepare to service your system for the long haul. Take a look at our completed projects here in our Portfolio.

03

Service

Ongoing support when you need it most.  As with your phone, car and heating/cooling system, your home technology system will require updates and you may want upgrades as time progresses.  We promise to be there to meet your unique requests and service requirements when your needs arise.  Our diligent team of service professionals will answer your call 24/7/365 for questions about the system we designed, to provide remote reboot services, or to provide a workaround until we can properly service your system onsite.  Along with our standard lifetime craftsmanship guarantee, we also provide a membership program that offers discounted rates and a number of other benefits for an enjoyable experience now and well into the future.

Integration Controls

Want to learn more? Please contact us to start discussing your project!

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CEDIA Trained & HTA Certified

Custom Electronics Design and Installation Association
Home Technology Association

19+
Years in Business
24/7
Support
350+
Active Clients
1000+
Projects Completed
Our Clients

Testimonials

Appropriate time is spent up front to ensure proposal is reflective of all work required and avoid surprise charges. Team is professional and communicates well throughout the process. Highly recommended.

David B.
Google Review

From start to finish, top to bottom, Integration Controls is a professional company. I was working with the best group of people. They explained everything. What it was and how it worked.

Jeffrey H.
Google Review

Jeremy, Jeremie and Troy did a great job installing this beautiful and easy to use product. They were respectful of our home and answered all my questions. Highly recommend!!!!

Charlotte M.
Google Review

Great experience — everyone we dealt with (Jon, Jeremy, Troy) was friendly and professional. It has been a wonderful experience and we LOVE our new shades. I highly recommend Integration Controls!

JoAnne L.
Google Review

Absolutely fantastic service and organization. I can’t wait to work with them again.

Nicole H.
Google Review

Friendly staff and amazing work! The leaders in home automation in the STL area.

North Arrow Creative
Google Review
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Our team will be a great addition to your home!

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Great experience — everyone we dealt with (Jon, Jeremy, Troy) was friendly and professional. It has been a wonderful experience and we LOVE our new shades. I highly recommend Integration Controls!

JoAnne L.
Google Review

Absolutely fantastic service and organization. I can’t wait to work with them again.

Nicole H.
Google Review

Friendly staff and amazing work! The leaders in home automation in the STL area.

North Arrow Creative
Google Review