Mar 18

So Much More than Just a Piece of Paper…

Every industry has its share of certifications. In our industry, we have them for best of class installation, building networks, designing acoustically-accurate rooms and home theaters, and more. While these certifications typically stay with an individual, until recently, there hasn’t been a certification for an entire company.

Enter the Home Technology Association, or HTA.

This Home Technology Association certification is no quick or easy thing to attain. It’s arduous. It involves a deep dive into design practices, implementation, insurance, service policies, employment manuals, and overall — how business is conducted. In fact, HTA-certified home technology professionals have a seal of approval that is in many ways much more significant than a Better Business Bureau “A+” rating — although that’s important too. The Home Technology Association fact checks every response and piece of information a prospective dealer submits when seeking certification, so that when a business carries that designation, you can be sure it’s well-deserved and hard-earned.

Integration Controls is the only HTA Luxury-certified dealer in the St. Louis area.

Design diagrams like this might seem dry, but it’s this attention to detail that is considered during the HTA dealer application process.

Needless to say, we are quite proud of this certification and the recognition we have received across the industry.

Having this designation is more than just a piece of paper. The HTA designation also speaks to something arguably more important than the ability to design and install a complex system: aftercare. Technology doesn’t always play nice. Everyday devices like your Roku, AppleTV or cable box might lock up or glitch during a routine update preventing you from streaming the next episode of your favorite show. Smart home systems require a broadband connection: what happens when things don’t work? HTA members carry a proven track record of servicing clients after the job is done. The old adage of ‘service after the sale’ isn’t so old with us: we take it very seriously. So much so, in fact, that we have invested in a dedicated service department with guaranteed response times to answer your calls when things go bump in the night — a fact that should be considered when something just won’t work and time is of the essence.

And time is always of the essence, because it’s the one asset we can’t get back once it’s gone.

HTA-certified integrators have proven track     records for aftercare.

We are incredibly thankful to have achieved the HTA designation and encourage you to desire more from your home technology professional. When you work with a pro, they should be able to help you hone in on potential costs, understand your wants/needs/priorities and how to budget for them, and more importantly – they should be someone you WANT to work with for years to come. Your technology will need updates and you will want a home technology manager. Perhaps that’s us! We look forward to hearing from you.

 

Integration Controls Copyright  |  2019